Welcome
A place for ideas, interests and occasional reflections.
Over the past two decades, I've worked across public and private sectors, leading technology teams, shaping digital strategy and helping organisations navigate change.
Most recently, I worked at Microsoft, where my focus was on bringing customer and ecosystem insight into product decisions and experiences used at global scale.
This site is intentionally simple for now. Over time, it will become a home for thoughts on technology, leadership, customer experience and practical innovation.
Areas of interest
Themes I keep coming back to
Cloud and Azure
Modern platforms, adoption patterns and practical architecture.
Product strategy
Turning real-world signals into clearer decisions and better outcomes.
Customer experience
Understanding what customers need, where friction exists and how products improve.
AI and emerging tech
Useful innovation, responsible adoption and productivity at scale.
Leadership
Coaching, operating models and building teams that deliver sustainably.
Modern workplace
Secure, reliable and human-centred work experiences.
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